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Outage in ETHERFAX

Inbound Telephony - US Inbound DID

Resolved Minor
September 04, 2025 - Started 6 months ago - Lasted about 6 hours
Official incident page

Incident Report

ETHERFAX engineers are currently engaged with a single carrier regarding inbound failures. This is affecting some US inbound DID numbers on the ETHERFAX platform.

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 09/05/2025 02:11AM

Monitoring has continued to show positive metrics. This incident will be marked as resolved.

MONITORING 6 months ago - at 09/04/2025 11:57PM

ETHERFAX have continued to monitor calls and all metrics are looking normal. We'll continue to monitor closely for the next few hours.

IDENTIFIED 6 months ago - at 09/04/2025 11:43PM

We are seeing partial restoration of services at this time. The team is continuing to monitor.

INVESTIGATING 6 months ago - at 09/04/2025 10:31PM

The ETHERFAX team is still working with carrier team to restore service.

INVESTIGATING 6 months ago - at 09/04/2025 09:21PM

Engineers are still working to identify the cause of the failures.

INVESTIGATING 6 months ago - at 09/04/2025 08:10PM

ETHERFAX engineers are currently engaged with a single carrier regarding inbound failures. This is affecting some US inbound DID numbers on the ETHERFAX platform.

Latest ETHERFAX outages

Denver Telco Switch Outage - 12 months ago
API Connectivity Issues - 12 months ago
Inbound TFN Partial Outage - about 1 year ago
Inbound US Carrier Issue - over 1 year ago

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