Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in ETHERFAX

Intermittent Inbound Call Failures

Resolved Minor
August 22, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

ETHERFAX engineering is currently investigating an increase in call failures with one of our carrier partners. At this time some inbound faxes may be failing at a higher than expected rate or callers may be encountering busy signals. The team is working with the carrier partner and is working to push calls over alternate paths.

Need to monitor ETHERFAX outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/23/2025 01:20AM

This incident has been resolved.

MONITORING 6 months ago - at 08/22/2025 10:33PM

We're continuing to monitor but results and metrics continue to be positive.

IDENTIFIED 6 months ago - at 08/22/2025 09:27PM

ETHERFAX engineers have successfully pushed calls to an alternate path and we are seeing partial restoration. We're continuing to monitor and ensure acceptable levels of service.

INVESTIGATING 6 months ago - at 08/22/2025 09:08PM

We are continuing to investigate this issue with our carrier partner.

INVESTIGATING 6 months ago - at 08/22/2025 08:06PM

ETHERFAX engineering is currently investigating an increase in call failures with one of our carrier partners. At this time some inbound faxes may be failing at a higher than expected rate or callers may be encountering busy signals. The team is working with the carrier partner and is working to push calls over alternate paths.

Latest ETHERFAX outages

Denver Telco Switch Outage - 12 months ago
API Connectivity Issues - 12 months ago
Inbound TFN Partial Outage - about 1 year ago
Inbound US Carrier Issue - over 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook