Outage in ETHERFAX
Intermittent Inbound Call Failures
Resolved MinorIncident Report
ETHERFAX engineering is currently investigating an increase in call failures with one of our carrier partners. At this time some inbound faxes may be failing at a higher than expected rate or callers may be encountering busy signals. The team is working with the carrier partner and is working to push calls over alternate paths.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/23/2025 01:20AM
This incident has been resolved.
MONITORING
8 months ago - at 08/22/2025 10:33PM
We're continuing to monitor but results and metrics continue to be positive.
IDENTIFIED
8 months ago - at 08/22/2025 09:27PM
ETHERFAX engineers have successfully pushed calls to an alternate path and we are seeing partial restoration. We're continuing to monitor and ensure acceptable levels of service.
INVESTIGATING
8 months ago - at 08/22/2025 09:08PM
We are continuing to investigate this issue with our carrier partner.
INVESTIGATING
8 months ago - at 08/22/2025 08:06PM
ETHERFAX engineering is currently investigating an increase in call failures with one of our carrier partners. At this time some inbound faxes may be failing at a higher than expected rate or callers may be encountering busy signals. The team is working with the carrier partner and is working to push calls over alternate paths.
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