Etleap experienced a 2.7-hour outage affecting API, UI, and pipelines specifically for Iceberg data loading due to an AWS service disruption in their Hosted US environment. Pipelines loading data into Snowflake, Redshift, Databricks Delta Lake, and S3 Data Lake continued operating normally throughout the incident. The service was restored after working with AWS to resolve the underlying infrastructure issue, with monitoring confirming full pipeline recovery.
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This incident has been resolved.
The service has been recovered, and we are monitoring pipeline recovery.
We are continuing to work with AWS to restore the service. We'll have another update in 30 minutes, or earlier if required.
The incident is currently impacting pipelines that load data into Iceberg. Both the UI, API and Pipelines are affected by this incident.
Pipelines that load into Snowflake, Redshift, Databricks Delta Lake, and S3 Data Lake are unaffected by this incident, and are processing data normally.
We are identified the root cause as an AWS service that's currently down for this environment. We are currently working with AWS to restore the service.
We'll provide updates every 30 minutes, or sooner if required.
We have identified the issue, and we are currently working on a resolution.
We are currently investigating an issue with our metrics service affecting pipelines in Hosted US
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