Outage in eToro

Degraded performance incident - Investigating

Resolved Minor
January 01, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team
Components affected
eToro Website
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/01/2023 01:01PM

Dear eToro Customers and Partners,
The incident has been resolved.
We apologize for the inconvenience and appreciate your understanding in this matter.

Sincerely,
The eToro Team

IDENTIFIED almost 3 years ago - at 01/01/2023 11:48AM

Hello
The root cause of the problem has been identified and our engineering team is hard at work to resolve it.
Additional information will be provided as soon as possible.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

INVESTIGATING almost 3 years ago - at 01/01/2023 10:23AM

Hello,
Please note that we are currently experiencing technical issues with one of eToro’s services.
Our engineering team is working hard to resolve the issue.
We appreciate your understanding and apologize for the inconvenience.

Sincerely,
The eToro Team

Latest eToro outages

Deposit is currently unavailable - 6 months ago
Temporary Platform Latency Affecting Order Execution - 9 months ago
Some inbound and outbound payments from/to eToro Money are not reflected in balance - 9 months ago
Some deposits from external banks to eToro Money are not reflecting in eToro Money - 11 months ago
Some US clients might be not able to close/ open positions - 11 months ago

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