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Outage in Evalink

Farwest Receiver infrastructure degradation

Resolved Major
March 31, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. From what we can tell its currently affecting one of the two receiver sites.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 03/31/2026 04:23PM

This incident has been resolved.

IDENTIFIED 4 days ago - at 03/31/2026 03:44PM

The issue has been tracked down to a network component on the underlying infrastructure and is being worked on. Dual path alarm systems should stay connected via at least 1 path.

INVESTIGATING 4 days ago - at 03/31/2026 03:38PM

We're seeing infrastructure issues on some Farwest hosts and and working with them to get the service fully back up and running with full redundancy. From what we can tell its currently affecting one of the two receiver sites.

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