Outage in EVE Online

New Eden Store Outage

Resolved Minor

January 30, 2026 - Started 2 months ago - Lasted 3 days
Official incident page

Incident Report

We’re aware that the New Eden Store is currently unavailable for some users and is being investigated.

Components affected

EVE Online Game Server

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/02/2026 09:22AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 01/30/2026 08:13PM

Access to Tranquility has been restored again. We're still expecting intermittent issues, but monitoring again for now.

IDENTIFIED 2 months ago - at 01/30/2026 08:03PM

Additional changes are currently being made and the server is being restarted again.

IDENTIFIED 2 months ago - at 01/30/2026 07:54PM

The issue still appears to not be resolved, investigation is continuing, apologies for the delay.

IDENTIFIED 2 months ago - at 01/30/2026 07:37PM

Unfortunately the initial reboot doesn't appear to have resolved the issue, a second reboot is currently in progress.

IDENTIFIED 2 months ago - at 01/30/2026 06:42PM

A server restart is being scheduled for 19:10 to resolve the ongoing connection and NES issues.

IDENTIFIED 2 months ago - at 01/30/2026 05:59PM

We believe we've found the cause of the outage, along with intermittent login issues, and we are working to resolve it.

INVESTIGATING 2 months ago - at 01/30/2026 05:07PM

We’re aware that the New Eden Store is currently unavailable for some users and is being investigated.

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