Outage in Eventbrite

Delayed password reset emails

Resolved Minor
June 21, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

Eventbrite is currently investigating reports of delayed password reset emails. Our team is working diligently to identify the issue and restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. In the meantime, you can try using the "Forgot Password" button in the Eventbrite app as a possible workaround.
Components affected
Eventbrite Email Delivery

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/21/2024 07:22PM

This incident has been resolved.

MONITORING over 1 year ago - at 06/21/2024 06:46PM

Our team has deployed a fix to address delays in sending password reset emails. We are actively monitoring to confirm that email delivery is operational on all fronts.

INVESTIGATING over 1 year ago - at 06/21/2024 03:45PM

Eventbrite is currently investigating reports of delayed password reset emails. Our team is working diligently to identify the issue and restore service as quickly as possible. We apologize for any inconvenience and appreciate your patience. In the meantime, you can try using the "Forgot Password" button in the Eventbrite app as a possible workaround.

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