Outage in Eventbrite

Events with the 'When Sales End' option are experiencing issues.

Minor
January 20, 2025 - Started about 7 hours ago
Official incident page

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Outage Details

Our engineering team is actively investigating an issue causing errors when attempting to sell tickets for events that have the "When Sales End" option. We appreciate your patience as we work to resolve this as quickly as possible.
Components affected
Eventbrite Web Site
Latest Updates ( sorted recent to last )
MONITORING about 4 hours ago - at 01/20/2025 06:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 6 hours ago - at 01/20/2025 04:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 6 hours ago - at 01/20/2025 04:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 6 hours ago - at 01/20/2025 04:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 7 hours ago - at 01/20/2025 04:03PM

Our engineering team is actively investigating an issue causing errors when attempting to sell tickets for events that have the "When Sales End" option. We appreciate your patience as we work to resolve this as quickly as possible.

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