Outage in Eventbrite

Events with the 'When Sales End' option are experiencing issues.

Resolved Minor
January 20, 2025 - Started 10 months ago - Lasted 7 days
Official incident page

Incident Report

Our engineering team is actively investigating an issue causing errors when attempting to sell tickets for events that have the "When Sales End" option. We appreciate your patience as we work to resolve this as quickly as possible.
Components affected
Eventbrite Web Site

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/27/2025 12:35PM

This incident has been resolved.

MONITORING 9 months ago - at 01/24/2025 05:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 01/23/2025 07:58PM

The issue has been identified and a fix is being implemented.

MONITORING 10 months ago - at 01/20/2025 06:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 01/20/2025 04:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/20/2025 04:31PM

We are continuing to work on a fix for this issue.

IDENTIFIED 10 months ago - at 01/20/2025 04:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 01/20/2025 04:03PM

Our engineering team is actively investigating an issue causing errors when attempting to sell tickets for events that have the "When Sales End" option. We appreciate your patience as we work to resolve this as quickly as possible.

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