Outage in Eventbrite

Payment Processing Issue in APAC

Resolved Minor
February 13, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently experiencing a technical issue with our third-party payment processor that is preventing ticket sales in the APAC region. Our team is actively working with them to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/13/2025 05:41AM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/13/2025 03:14AM

We are currently experiencing a technical issue with our third-party payment processor that is preventing ticket sales in the APAC region. Our team is actively working with them to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as we have more information.

Latest Eventbrite outages

Intermittent high latency and error rates - about 1 month ago
Some features facing issues and returning errors while accessing - about 2 months ago
Sporadic errors in accessing event pages - 2 months ago
Payment Processing Issue in APAC - 2 months ago
API stack sluggish/unresponsive - 3 months ago

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