Outage in Eventbrite

AWS Outage Disrupting Site Functionality

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 9 hours
Official incident page

Incident Report

We are currently experiencing widespread site issues on Eventbrite related to today's outage at Amazon Web Services (AWS), which is impacting some of our core systems. This issue was first observed a few hours ago and, unfortunately, has now recurred. Our team is actively investigating the impact and working with AWS to restore full service as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/20/2025 11:14PM

We have resolved the issues that resulted from today's AWS outage, and things have returned to normal. Thank you for your patience.

MONITORING 2 days ago - at 10/20/2025 09:28PM

Amazon Web Services (AWS) issues from today are resolved or we've implemented work arounds. Major systems are back up and running, but we are keeping an eye on things to make sure it stays that way.

IDENTIFIED 2 days ago - at 10/20/2025 08:09PM

Amazon Web Services (AWS) issues from today continue to be resolved. Most Eventbrite services are returning and the team continues to find work arounds for the remaining issues. Thank you for your patience.

INVESTIGATING 3 days ago - at 10/20/2025 01:59PM

We are currently experiencing widespread site issues on Eventbrite related to today's outage at Amazon Web Services (AWS), which is impacting some of our core systems. This issue was first observed a few hours ago and, unfortunately, has now recurred. Our team is actively investigating the impact and working with AWS to restore full service as quickly as possible.

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