Outage in Everhour

Web App and Extension are not working

Resolved Minor
March 17, 2020 - Started almost 5 years ago - Lasted about 2 years
Official incident page

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Outage Details

Hi, we are facing problems with logging users in their Everhour accounts and the browser extension became non-operational too. Our team is on the case, thank you for your patience!
Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 03/17/2020 02:34PM

We are glad to announce that the accident is fully resolved and under control now!

The problem appeared to be with excessive queries made by some of our users to our API. We have reduced the number of these queries and have contacted these users asking them to re-write their scripts.

We bring sincere apologies for an unexpected break in your workflow and say thank you all for your patience!

MONITORING almost 5 years ago - at 03/17/2020 01:36PM

A fix has been implemented and all should be operational at the moment. Our IT team is still identifying the real root of the accident and monitoring the performance.

INVESTIGATING almost 5 years ago - at 03/17/2020 01:10PM

Hi, we are facing problems with logging users in their Everhour accounts and the browser extension became non-operational too. Our team is on the case, thank you for your patience!

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