Outage in eVoice

Cloudflare Outage Impacting Services

Resolved Major

November 18, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations. Our teams are actively monitoring Cloudflare's status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service. Thank you for your patience and understanding.

Components affected

eVoice Texting (SMS) eVoice Voicemail Systems eVoice Voice-to-text Systems eVoice Email Delivery Delays eVoice Mobile Apps eVoice Primary Database eVoice Audio/Web Conferencing Systems eVoice Signup / Login Web Services eVoice Voice Servers eVoice Outbound Fax Systems eVoice Account Manager eVoice Inbound Fax Services eVoice WCSA customer service site

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 06:48PM

This incident has been resolved.

MONITORING 2 months ago - at 11/18/2025 03:51PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 11/18/2025 03:22PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 11/18/2025 02:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 11/18/2025 02:13PM

Core Services have been restored.

IDENTIFIED 2 months ago - at 11/18/2025 01:17PM

Cloudflare has identified the issue and a fix is being implemented.

INVESTIGATING 2 months ago - at 11/18/2025 01:08PM

We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations.

Our teams are actively monitoring Cloudflare's status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service.

Thank you for your patience and understanding.

Latest eVoice outages

Outbound Fax Service Outage - 3 months ago

eVoice Degraded Performance - 7 months ago

Text Notification Service Interruption - 12 months ago

New Number Assignment Issue - about 1 year ago

Partial Outage on eVoice and Onebox Systems - over 1 year ago

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