Outage in eVoice

Cloudflare Outage Impacting Services

Resolved Major
November 18, 2025 - Started about 1 month ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations. Our teams are actively monitoring Cloudflare's status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service. Thank you for your patience and understanding.
Components affected
eVoice Texting (SMS) eVoice Voicemail Systems eVoice Voice-to-text Systems eVoice Email Delivery Delays eVoice Mobile Apps eVoice Primary Database eVoice Audio/Web Conferencing Systems eVoice Signup / Login Web Services eVoice Voice Servers eVoice Outbound Fax Systems eVoice Account Manager eVoice Inbound Fax Services eVoice WCSA customer service site

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/18/2025 06:48PM

This incident has been resolved.

MONITORING about 1 month ago - at 11/18/2025 03:51PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/18/2025 03:22PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 11/18/2025 02:15PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 11/18/2025 02:13PM

Core Services have been restored.

IDENTIFIED about 1 month ago - at 11/18/2025 01:17PM

Cloudflare has identified the issue and a fix is being implemented.

INVESTIGATING about 1 month ago - at 11/18/2025 01:08PM

We are currently experiencing an issue due to a widespread Cloudflare outage. This is affecting access to our services, including login, website availability, and certain API operations.

Our teams are actively monitoring Cloudflare's status and working to mitigate the impact where possible. We will provide updates as soon as Cloudflare implements a fix or if we make any adjustments to restore service.

Thank you for your patience and understanding.

Latest eVoice outages

Outbound Fax Service Outage - 3 months ago
eVoice Degraded Performance - 7 months ago
Text Notification Service Interruption - 11 months ago
New Number Assignment Issue - about 1 year ago
Partial Outage on eVoice and Onebox Systems - over 1 year ago

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