Outage in Evolve IP

Issue impacting calls from webex and hosted phones

Resolved Major
May 02, 2025 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

EvolveIP is aware of an issue impacting some calls from Webex and hosted phones. We are currently investigating and will provide further updates in due course
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 05/02/2025 09:13AM

After completing the remediation work, the issue has been successfully resolved.

INVESTIGATING 4 months ago - at 05/02/2025 08:13AM

Some customers may still be experiencing intermittent issues.
We have done some remediation work. Please monitor and contact our support desk if you are experiencing further issues.

INVESTIGATING 4 months ago - at 05/02/2025 07:31AM

We have made some remedial steps and we're seeing service improvement.If you continue seeing impact can you please call our support desk and raise a ticket.

INVESTIGATING 4 months ago - at 05/02/2025 07:09AM

Evolve IP Engineering team continues to investigate the cause of this impact. We'll provide another update by 08:45

INVESTIGATING 4 months ago - at 05/02/2025 06:32AM

EvolveIP is aware of an issue impacting some calls from Webex and hosted phones. We are currently investigating and will provide further updates in due course

Latest Evolve IP outages

Voicemail box creation - 25 days ago
Anywhere Portal Webex Provisioning - about 1 month ago
Akixi sign-in issues - 2 months ago
Anywhere Portal - 3 months ago
Issue impacting calls and webex - 4 months ago

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