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Outage in Evolve IP

Akixi Login issue

Resolved Minor
April 29, 2026 - Started 2 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue affecting users who encounter an error when logging into the Akixi portal. This has been escalated to the vendor as a priority for further investigation. We will provide an update as soon as more information becomes available.
Components affected
Evolve IP Reporting

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/29/2026 03:44PM

This incident has been resolved.

MONITORING 2 days ago - at 04/29/2026 01:39PM

A fix has been implemented, and we are monitoring the results.

Please retest, and if any further issues are experienced, please raise a ticket with the support team.

INVESTIGATING 2 days ago - at 04/29/2026 01:11PM

The vendor is continuing to investigate the issue.

At this time, we can confirm that data is not currently affected. However, there is a risk of data loss during remediation work by the vendor.

We apologise for any inconvenience this may cause.

INVESTIGATING 2 days ago - at 04/29/2026 12:42PM

We are currently investigating an issue affecting users who encounter an error when logging into the Akixi portal.

This has been escalated to the vendor as a priority for further investigation.

We will provide an update as soon as more information becomes available.

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