Outage in EVRYTHNG

Connectivity issues with api.evrythng.io

Resolved Minor

June 04, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a networking issue relating to connectivity issue with api.evrythng.io. Engineers are investigating.

Components affected

EVRYTHNG ADI Orders EVRYTHNG Reactor EVRYTHNG Reactor EVRYTHNG Consumer engagement dashboard EVRYTHNG Connected products API EVRYTHNG Authenticate service EVRYTHNG Authenticate service EVRYTHNG ADI Orders EVRYTHNG Consumer engagement dashboard EVRYTHNG Link APIs EVRYTHNG Consumer experience EVRYTHNG Authenticate application EVRYTHNG Authenticate application EVRYTHNG Factory Activation EVRYTHNG Redirector EVRYTHNG MyLinks creation studio EVRYTHNG Factory Activation EVRYTHNG Redirector EVRYTHNG Consumer experience EVRYTHNG Pub/Sub EVRYTHNG Pub/Sub EVRYTHNG Web product scanning EVRYTHNG Brand protection dashboard EVRYTHNG Web product scanning EVRYTHNG Authenticate dashboard EVRYTHNG Factory Activation Dashboard EVRYTHNG Factory Activation Dashboard EVRYTHNG Digimarc services EVRYTHNG Analytics EVRYTHNG Brand protection dashboard EVRYTHNG Analytics EVRYTHNG GS1 Digital Link EVRYTHNG Digimarc services EVRYTHNG GS1 Digital Link EVRYTHNG EPCIS 2.0 EVRYTHNG EPCIS 2.0 EVRYTHNG Advanced Shipping Notice Integration Service EVRYTHNG Core API EVRYTHNG Core API EVRYTHNG Single Sign-on API EVRYTHNG Advanced Shipping Notice Integration Service EVRYTHNG Single Sign-on API EVRYTHNG Purchase Orders Integration Service EVRYTHNG Developer Dashboard EVRYTHNG Developer dashboard EVRYTHNG Enterprise v2 APIs EVRYTHNG Enterprise v2 APIs

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/05/2023 02:58AM

External monitoring is now showing DNS resolution across numerous territories, we believe this should now resolved for all our users.

MONITORING almost 3 years ago - at 06/05/2023 02:53AM

We have identified the root cause of this issue, DNS resolution in the evrythng.io domain was affected. This has been rectified and services should recover as changes propagate.

Engineers will continue monitoring this issue to ensure a full recovery.

INVESTIGATING almost 3 years ago - at 06/05/2023 02:48AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 06/05/2023 02:26AM

We are currently experiencing a networking issue relating to connectivity issue with api.evrythng.io.

Engineers are investigating.

Latest EVRYTHNG outages

Service outage in EU region - over 1 year ago

HTTP 500 errors - almost 3 years ago

EU & US - Testing alerting upgrades - about 3 years ago

Latency Spike in EU cluster - over 3 years ago

Factory Activation App - Intermittent network issues in China - almost 4 years ago

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