Outage in Exact System

Not all Rabobank statements are delivered yet (NL)

Resolved Minor
October 13, 2022 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

Not all Rabobank bank statements that should've been delivered today, are delivered yet. This affects the RaboBoekhoudkoppeling as well as the Rabobank PSD2 bank link. Please abstain from manually importing or entering transactions while the best solution is being investigated. Our apologies for any inconvenience caused.
Components affected
Exact System Productie Exact System Boekhouden Exact System Accountancy Exact System Uren & Facturen Exact System Exact Reeleezee Exact System Exact bouw7 Exact System Project Management Exact System Handel
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 10/14/2022 07:35AM

The cause of the partial delivery of Rabobank bank statements was found and resolved. The issue did only affect the Rabobank PSD2 bank link and not the Rabobank Boekhoudkoppeling, unlike earlier messaging. The issue affected statements between 12 October 14.30 and 13 October 15.30. New bank statements will be retrieved as usual. For the missing statements the best solution is being investigated. Please abstain from manually importing or entering transactions while the best solution is being investigated. Our apologies for any inconvenience caused.

INVESTIGATING over 2 years ago - at 10/13/2022 12:37PM

Not all Rabobank bank statements that should've been delivered today, are delivered yet. This affects the RaboBoekhoudkoppeling as well as the Rabobank PSD2 bank link. Please abstain from manually importing or entering transactions while the best solution is being investigated. Our apologies for any inconvenience caused.

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