Outage in Exact System

BoekhoudGemak/Multivers - Rabobank statements since September 15th are not imported yet (NL)

Resolved Minor
September 19, 2023 - Started over 1 year ago - Lasted 8 days
Official incident page

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Outage Details

It is possible that Rabobank statements have not been imported in your administration yet. We are investigating this issue. Please refrain from manually uploading or entering in the missing statements, as this may cause duplicate statements. When an update is available, we will inform you via this page. Apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2023 09:34AM

All missing bank statements from the Rabobank from 15-09 until 20-09 have been delivered. You should now see them in your databases. Our apologies for the inconvience.

IDENTIFIED about 1 year ago - at 09/22/2023 01:42PM

The root cause of the issue has been found and we are working on a fix. All statements from 21-09-2023 on are already imported automatically. We will import the statements that should have been imported between 15-09-2023 and 20-09-2023 as soon as possible. Please refrain from importing bank statements manually in order to prevent duplicates. This status page will be updated when more information is available

INVESTIGATING over 1 year ago - at 09/19/2023 11:30AM

It is possible that Rabobank statements have not been imported in your administration yet. We are investigating this issue. Please refrain from manually uploading or entering in the missing statements, as this may cause duplicate statements. When an update is available, we will inform you via this page. Apologies for the inconvenience.

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