Outage in Exact System

EOL - Delay in import statements PSD2 bank link for Knab (NL)

Resolved Minor
February 01, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Due to an issue at Knab it is possible that your statements will be imported with a delay via the Exact PSD2 bank link for Knab. Knab is working hard to solve the issue as soon as possible. Our apologies for the inconvenience.
Components affected
Exact System Handel Exact System Project Management Exact System Productie Exact System Boekhouden Exact System Mijn[Kantoor] Exact System Uren & Facturen Exact System Accountancy
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/01/2024 03:21PM

The issue has now been resolved. All statements have been imported. From now on, the statements will be retrieved again at the usual times or you can request your statements by clicking on the 'Retrieve' hyperlink in the financial dashboard. Our apologies for the inconvenience.

MONITORING over 1 year ago - at 02/01/2024 01:03PM

The issue is solved and the backlog is being processed. We are still monitoring the results.

IDENTIFIED over 1 year ago - at 02/01/2024 10:54AM

Due to an issue at Knab it is possible that your statements will be imported with a delay via the Exact PSD2 bank link for Knab. Knab is working hard to solve the issue as soon as possible. Our apologies for the inconvenience.

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