Outage in Exact System

Exact Online - API connection 403 error after One Exact Identity migration (BE)

Resolved Minor
August 01, 2024 - Started 5 months ago - Lasted 1 day
Official incident page

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Outage Details

After migration to One Exact Identity, your API connection might give a 403 Unknown error. If this is the case, please contact support to reverse your migration to One Exact Identity. You will be invited to migrate again at a later stage after this issue is solved. We are investigating the cause of the issue. When an update is available, we will update this page. Our apologies for the inconvenience.
Components affected
Exact System Exact API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/02/2024 07:31PM

This issues has been resolved. Your API connection will no longer give a 403 Unknown error after migrating to One Exact Identity. Our apologies for the inconvenience.

INVESTIGATING 5 months ago - at 08/01/2024 08:29AM

After migration to One Exact Identity, your API connection might give a 403 Unknown error. If this is the case, please contact support to reverse your migration to One Exact Identity. You will be invited to migrate again at a later stage after this issue is solved.
We are investigating the cause of the issue. When an update is available, we will update this page. Our apologies for the inconvenience.

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