Outage in Exact System

Exact Online Construction - Issues with generating PDF files

Resolved Major
September 23, 2024 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Currently there are issues with generating PDF's in Exact Online Bouw. As a result, you cannot e-mail a quotation or push invoices to Exact Online. We are investigating this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
Exact System Exact bouw7
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/23/2024 01:57PM

The issue has been resolved. Sending PDF files via e-mail (for example quotations or invoices) and pushing invoices to Exact Online works as intended again. Our apologies for the inconvenience.

MONITORING 3 months ago - at 09/23/2024 12:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 09/23/2024 11:22AM

Currently there are issues with generating PDF's in Exact Online Bouw. As a result, you cannot e-mail a quotation or push invoices to Exact Online. We are investigating this issue. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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