Outage in Exact System

Exact Online - Employees menu not available (NL)

Resolved Major
October 07, 2024 - Started 3 months ago - Lasted 2 days
Official incident page

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Outage Details

You may experience that the [Employees] tab in your Exact Online menu is missing. We are currently investigating this issue. Please note that users in a Manufacturing license can still access their employee data by navigating to [Master data - Employees - Overview] We will post regular updates on this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/09/2024 06:32AM

This issue has been fixed and the menu options are back where they used to be. Our apologies for the inconvenience.

IDENTIFIED 3 months ago - at 10/07/2024 08:11AM

The issue has been identified, and a fix is being developed.

INVESTIGATING 3 months ago - at 10/07/2024 07:20AM

You may experience that the [Employees] tab in your Exact Online menu is missing. We are currently investigating this issue.

Please note that users in a Manufacturing license can still access their employee data by navigating to [Master data - Employees - Overview]

We will post regular updates on this page as soon as more information becomes available. Our apologies for the inconvenience.

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