Outage in Exact System

EOL Fiscal and Annual reporting - Invalid message 'you have a free viewing license' through different actions (NL)

Resolved Major
December 31, 2024 - Started 5 days ago - Lasted about 6 hours
Official incident page

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Outage Details

You may experience getting an invalid message stating 'you have a free viewing license' through different actions, such as sending tax returns or annual reports. We are investigating the cause of this issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/31/2024 04:22PM

This issue has been resolved. You should no longer get the message 'you have a free viewing license'. Our apologies for the inconvenience.

IDENTIFIED 5 days ago - at 12/31/2024 03:03PM

You may still experience getting an invalid message stating 'you have a free viewing license' through different actions, such as sending tax returns or annual reports. We are investigating further.

MONITORING 5 days ago - at 12/31/2024 02:54PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 12/31/2024 10:15AM

You may experience getting an invalid message stating 'you have a free viewing license' through different actions, such as sending tax returns or annual reports. We are investigating the cause of this issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

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