Outage in Exact System

EOL Payroll - Payroll calculation not possible (NL)

Resolved Minor
January 15, 2025 - Started 5 months ago - Lasted 1 day
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with the payroll calculation. We are working on a solution. Our apologies for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 01/16/2025 08:46AM

The implemented fix has solved the issue. Our apologies for the inconvenience.

MONITORING 5 months ago - at 01/16/2025 07:40AM

We have implemented a fix and we are monitoring the results. You can calculate your payroll again provided that your employment conditions group is updated for 2025. You can check this through [Company name > Master data > Payroll | Employment conditions groups] in the column 'Updated up to year'.

INVESTIGATING 5 months ago - at 01/15/2025 11:01AM

It is currently not possible to do payroll calculations in Exact Online Payroll (NL). Payroll calculations are still possible in Exact Online Premium (NL), unless you use any of the 'Metaal en Techniek' employment conditions groups. We are working on a solution.

INVESTIGATING 5 months ago - at 01/15/2025 08:11AM

We are currently experiencing issues with the payroll calculation. We are working on a solution. Our apologies for any inconvenience caused.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook