Outage in Exact System
EOL Payroll - Payroll calculation not possible (NL)
Resolved Minor
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Outage Details
We are currently experiencing issues with the payroll calculation. We are working on a solution. Our apologies for any inconvenience caused.
Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 01/16/2025 08:46AM
The implemented fix has solved the issue. Our apologies for the inconvenience.
MONITORING
6 months ago - at 01/16/2025 07:40AM
We have implemented a fix and we are monitoring the results. You can calculate your payroll again provided that your employment conditions group is updated for 2025. You can check this through [Company name > Master data > Payroll | Employment conditions groups] in the column 'Updated up to year'.
INVESTIGATING
6 months ago - at 01/15/2025 11:01AM
It is currently not possible to do payroll calculations in Exact Online Payroll (NL). Payroll calculations are still possible in Exact Online Premium (NL), unless you use any of the 'Metaal en Techniek' employment conditions groups. We are working on a solution.
INVESTIGATING
6 months ago - at 01/15/2025 08:11AM
We are currently experiencing issues with the payroll calculation. We are working on a solution. Our apologies for any inconvenience caused.
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