Outage in Exact System

Exact Online - Invalid error 'trackstatus: error' when sending invoices through PEPPOL (NL/BE)

Resolved Minor
February 14, 2025 - Started 3 months ago - Lasted about 2 months
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

You may experience getting an invalid error stating 'trackstatus: error' when sending invoices through PEPPOL while the set up of your own registration and the account details of the debtor are correct. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/03/2025 07:48AM

The issue has been resolved and the affected invoices can now be send via PEPPOL through the history. [Sales > Invoices > Sales invoices > History > Select the invoice > Send via Peppol]. Our apologies for the inconvenience.

IDENTIFIED 3 months ago - at 02/18/2025 08:22AM

This issue has been identified and we are currently working on a fix.

INVESTIGATING 3 months ago - at 02/14/2025 12:21PM

You may experience getting an invalid error stating 'trackstatus: error' when sending invoices through PEPPOL while the set up of your own registration and the account details of the debtor are correct. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

Latest Exact System outages

Exact Online - Not able to convert from an Exact Product to Exact Online (BE/NL) - about 18 hours ago
Exact Reeleezee - Cashr remittances not transferred to Exact Online (NL) - about 20 hours ago
Exact Reeleezee - Incorrect balances transferred during Reeleezee to Exact Online conversion (NL) - 1 day ago
Exact BoekhoudGemak – Bank payment files are not generated and downloaded (NL) - 1 day ago
Exact Online Premium - Flex extension header fields for Sales orders, Purchase orders and Sales invoices not visible (Global) - 2 days ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook