Outage in Exact System

Exact Online - Invalid error 'trackstatus: error' when sending invoices through PEPPOL (NL/BE)

Minor
February 14, 2025 - Started about 1 month ago
Official incident page

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Outage Details

You may experience getting an invalid error stating 'trackstatus: error' when sending invoices through PEPPOL while the set up of your own registration and the account details of the debtor are correct. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 02/18/2025 08:22AM

This issue has been identified and we are currently working on a fix.

INVESTIGATING about 1 month ago - at 02/14/2025 12:21PM

You may experience getting an invalid error stating 'trackstatus: error' when sending invoices through PEPPOL while the set up of your own registration and the account details of the debtor are correct. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

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