Outage in Exact System

Exact Online Payroll – ‘Zwaarwerkregeling’ sent along in pension declaration to BPF Bouwnijverheid wrongly

Minor
February 26, 2025 - Started 2 days ago
Official incident page

Need to monitor Exact System outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Exact System, and never miss an outage again.
Start Free Trial

Outage Details

The scheme feature for the ‘zwaarwerkregeling’ (heavy work scheme) is sent along wrongly in pension declarations from p13-2024 in a four-weekly payroll and p1-2025 in a monthly payroll. We are working on a solution, but unfortunately, we will not have it available before 28-2-2025. We have therefore been in contact with APG (processor for BPF Bouwnijverheid) and they will be lenient about missing the declaration deadline. No non-compliance penalties will be handed out or pro-forma invoices prepared for late submission of the pension declaration to BPF Bouwnijverheid, provided you do it as soon as possible after the update of Exact Online scheduled for the night of 4-5 March next. We will notify you via this page when the update is complete. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
IDENTIFIED 2 days ago - at 02/26/2025 11:08AM

The scheme feature for the ‘zwaarwerkregeling’ (heavy work scheme) is sent along wrongly in pension declarations from p13-2024 in a four-weekly payroll and p1-2025 in a monthly payroll. We are working on a solution, but unfortunately, we will not have it available before 28-2-2025. We have therefore been in contact with APG (processor for BPF Bouwnijverheid) and they will be lenient about missing the declaration deadline. No non-compliance penalties will be handed out or pro-forma invoices prepared for late submission of the pension declaration to BPF Bouwnijverheid, provided you do it as soon as possible after the update of Exact Online scheduled for the night of 4-5 March next. We will notify you via this page when the update is complete. Our apologies for the inconvenience.

Be the first to know when Exact System and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3757 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook