Exact Online - Bank statements of ABN AMRO (1.0 bank link) not delivered (NL)

The issue has been resolved. All transactions have been imported. Our apologies for the inconvenience.

The issue has been resolved. All entries have been imported automatically.

In case you already entered missing entries manually during this issue, duplicate entries can occur in your administration. There is a check on duplicate entries, but an entry is only flagged as duplicate (and therefore skipped during automatic import) if all of the following criteria are exactly the same as in your manual entry:
a. Journal
b. Date
c. Amount
d. Notes

If there are duplicate entries in your division, please delete those entries following the next steps:
1. [Financial > Banking & Cash > Statements > Bank Files].
2. hyperlink [Entries] in the line(s) that has been imported
3. Number of entries to be processed
4. Entry Number
5. Delete

Please compare the bank balance in ABN AMRO (reference date yesterday evening) with the balance in the financial dashboard in Exact Online.

All statements with an entry date up until March 19th have been successfully imported. The transactions with entry date March 20th will follow as soon as possible. As soon as all statements have been imported we will update this page.

You may still experience that bank statements with entry date March 14th are missing. Also, the bank statements of March 19th are not imported yet. We are in consultation with ABN AMRO to investigate this issue. Transactions with other entry dates have been imported successfully. Once an update becomes available we will update this page.

A fix has been implemented and the bank transactions with transaction date up until March 16th have been imported successfully. Transactions with booking date March 17th and 18th will follow as soon as possible. As soon as all transactions have been imported successfully, we will update this page.

This issue has been identified and we are currently working on a fix. Please note that this issue is not limited to this weekend's bank statements and also includes today's statements. This page will be updated as soon as more information is available.

This weekend, your bank statements of ABN AMRO (1.0 link) will not be imported. This page will be updated as soon as more information is available.

The bank statements of ABN AMRO (1.0 bank link) are not delivered yet. We are investigating this issue. Our apologies for the inconvenience.