Outage in Exact System
Exact Online - ‘Save + Create entry’ may redirect to home screen (Global)
Minor
April 12, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
When uploading a document, clicking ‘Save + Create entry’ redirects you to the Exact Online home screen. Please note that the document is saved after clicking this button.
As a temporary solution, open the document via [Document icon > Overview documents] and then click ‘New: Entry’.
We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 hours ago - at 04/12/2026 03:05PM
When uploading a document, clicking ‘Save + Create entry’ redirects you to the Exact Online home screen. Please note that the document is saved after clicking this button.
As a temporary solution, open the document via [Document icon > Overview documents] and then click ‘New: Entry’.
We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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