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Outage in Exact System

Exact Globe+ - Creating a document with a binary attachment via the REST API/SDK fails when the administration is linked with ELIS.

Minor
April 15, 2026 - Started about 4 hours ago
Official incident page

Incident Report

In Exact Globe+ release 506 it is not possible to create a document with a binary attachment via the REST API/SDK when the administration is linked with ELIS. Creating a document will return an 500 Internal Server Error. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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INVESTIGATING about 4 hours ago - at 04/15/2026 01:55PM

In Exact Globe+ release 506 it is not possible to create a document with a binary attachment via the REST API/SDK when the administration is linked with ELIS. Creating a document will return an 500 Internal Server Error. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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