Outage in Exact System
Exact Online - Old bank account of the Tax authorities shown in official return documents (NL)
Minor
May 05, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
You may notice that the old bank account of the Tax authorities is still shown in official return documents, such as the document of the VAT Return. This is only a visual issue and has no impact on the return files that you send out to the Tax authorities. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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IDENTIFIED
about 16 hours ago - at 05/05/2026 09:20AM
You may notice that the old bank account of the Tax authorities is still shown in official return documents, such as the document of the VAT Return. This is only a visual issue and has no impact on the return files that you send out to the Tax authorities. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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