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Outage in Exact System

Exact AI Agents- Support Agent functionality degraded

Resolved Minor
May 06, 2026 - Started about 24 hours ago - Lasted about 1 hour
Official incident page

Incident Report

You may currently experience that the Document Viewer of the Support Agent (Exact AI Assitant) isn't displaying the requested information. We are currently investigating the issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 05/06/2026 09:14AM

The issue has been resolved. The Document Viewer of the Support Agent will display the requested information. Our apologies for the inconvenience.

INVESTIGATING about 24 hours ago - at 05/06/2026 08:32AM

You may currently experience that the Document Viewer of the Support Agent (Exact AI Assitant) isn't displaying the requested information.
We are currently investigating the issue. Our apologies for the inconvenience.

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