Outage in Exact System
Exact Online Bouw - Timesheet export leads to error (NL/BE)
Minor
July 17, 2026 - Started about 6 hours ago
Official incident page
Official incident page
Incident Report
When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. Downloading the Excel file is possible but the file gives an error upon opening in Excel stating it cannot be opened. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
Exact System Exact bouw7Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 hour ago - at 07/17/2026 01:45PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 6 hours ago - at 07/17/2026 08:48AM
When exporting the timesheet in a project in the tab 'Hours' with the button 'Export' an error occurs: 'Er is een fout opgetreden bij het aanmaken van de PDF'. Downloading the Excel file is possible but the file gives an error upon opening in Excel stating it cannot be opened. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Exact System outages
Exact Online Bouw - Login not available (NL/BE) - 1 day ago
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