Outage in Exact System
All products - Support portal unavailable (Global)
Resolved MajorIncident Report
The support portal is currently unavailable, opening the page leads to an unexpected error.
We are investigating the issue. In the meantime you can ask your questions to the Support Agent, which possesses all the knowledge from the knowledge base. Should the assistant be unable to answer your question you can phone support whilst the chat is not accessible. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 09/14/2026 12:21PM
This issue has been resolved. Our apologies for the inconvenience.
MONITORING
about 17 hours ago - at 09/14/2026 08:12AM
A fix has been implemented and the Exact support portal is working again. We are monitoring the results.
INVESTIGATING
about 18 hours ago - at 09/14/2026 07:14AM
The support portal is currently unavailable, opening the page leads to an unexpected error.
We are investigating the issue. In the meantime you can ask your questions to the Support Agent, which possesses all the knowledge from the knowledge base. Should the assistant be unable to answer your question you can phone support whilst the chat is not accessible. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
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Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) - about 13 hours ago
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