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Outage in Exact System

Exact Venice - Remote session interrupted (BE)

Resolved Minor
September 30, 2026 - Started about 8 hours ago - Lasted about 2 hours
Official incident page

Incident Report

You may encounter the message "De externe sessie moet vanwege een protocolfout (code 0x112f) worden beëindigd. Probeer of u opnieuw verbinding met de externe computer kunt maken." which will disconnect you from Venice. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 6 hours ago - at 09/30/2026 11:56AM

The issue has been fixed. Our apologies for the inconvenience.

MONITORING about 7 hours ago - at 09/30/2026 10:39AM

A fix has been deployed. We are currently monitoring the situation.

IDENTIFIED about 8 hours ago - at 09/30/2026 10:00AM

The issue has been identified.

INVESTIGATING about 8 hours ago - at 09/30/2026 09:33AM

You may encounter the message "De externe sessie moet vanwege een protocolfout (code 0x112f) worden beëindigd. Probeer of u opnieuw verbinding met de externe computer kunt maken." which will disconnect you from Venice. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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