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Outage in Exact System

Exact Online Werkprogramma - Error when opening a Werkprogramma (NL)

Resolved Major
October 07, 2026 - Started about 23 hours ago - Lasted about 3 hours
Official incident page

Incident Report

You may receive an error stating that the site can't be reached at 'local.werkprogrammagemak.nl.' when opening a Werkprogramma. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
Exact System Boekhouden

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 10/07/2026 09:22AM

This issue has been resolved. Our apologies for the inconvenience.

INVESTIGATING about 23 hours ago - at 10/07/2026 07:11AM

As a workaround you can manually change the url in order to access the Werkprogramma.
Currently you are redirected to the following url: "https://local.werkprogrammagemak.nl:4201/xxx"

If you change 'local' to your app environment i.e. app, app2 or app3 depending on the app environment you are on and remove ':4201' from the url, you can access the Werkprogramma. The text in the url after ':4201' should not be changed.
As an example you will need to change the url to:

"https://app.werkprogrammagemak.nl/xxx"
"https://app2.werkprogrammagemak.nl/xxx"
"https://app3.werkprogrammagemak.nl/xxx"

You can recognize on which environment you are based on the url when logged in before accessing Werkprogramma.

INVESTIGATING about 23 hours ago - at 10/07/2026 06:33AM

You may receive an error stating that the site can't be reached at 'local.werkprogrammagemak.nl.' when opening a Werkprogramma. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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