Outage in Exact System
Exact Globe+ - Order confirmations, fulfillments and receipts are none responsive.
Major
October 21, 2026 - Started about 21 hours ago
Official incident page
Official incident page
Incident Report
For Exact Globe+ release 507SP5 64BIT downloaded on or after the 19th of October, the Sales Order Fulfillments and Purchase order Receipts buttons are unresponsive. When processing a Sales Order Confirmation an Unknown Error is displayed. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 10/22/2026 06:18AM
A fix has been implemented as of the 22th of October. To resolve the issue, a new update to Exact Globe+ Release 507SP5 can be done. Our apologies for the inconvenience.
INVESTIGATING
about 21 hours ago - at 10/21/2026 10:27AM
For Exact Globe+ release 507SP5 64BIT downloaded on or after the 19th of October, the Sales Order Fulfillments and Purchase order Receipts buttons are unresponsive. When processing a Sales Order Confirmation an Unknown Error is displayed. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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