Outage in Exact System

Exact Gripp - Google drive integration is not working (NL/BE)

Resolved Minor

October 27, 2026 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

You may experience that the Google drive integration is not working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 10/28/2026 03:09PM

This issue has been resolved. Our apologies for the inconvenience.

MONITORING about 5 hours ago - at 10/28/2026 02:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 10/27/2026 11:26AM

You may experience that the Google drive integration is not working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again.

We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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