Outage in Exact System
Exact Online - SODA files are not being imported (BE)
Minor
November 06, 2026 - Started 3 days ago
Official incident page
Official incident page
Incident Report
You may experience that your received SODA files are not imported automatically and cannot be imported manually in your company. We are investigating the issue and will update this page as soon as more information becomes available. As a workaround you can perform a consistency check through [Company Name > Master Data > Data Management > Consistency Check > General] to link the SODA messages to the company so that you can import the SODA files through [Financial > Entries & G/L Accounts > SODA > Import]. Our apologies for the inconvenience.
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INVESTIGATING
3 days ago - at 11/06/2026 11:01AM
You may experience that your received SODA files are not imported automatically and cannot be imported manually in your company. We are investigating the issue and will update this page as soon as more information becomes available. As a workaround you can perform a consistency check through [Company Name > Master Data > Data Management > Consistency Check > General] to link the SODA messages to the company so that you can import the SODA files through [Financial > Entries & G/L Accounts > SODA > Import]. Our apologies for the inconvenience.
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