Outage in ExamSoft
ExamSoft Service Incident, 10th September
Resolved MajorIncident Report
Summary AI Generated
On September 10, 2026, ExamSoft's Examplify service experienced a major incident lasting approximately 3.2 hours that prevented users from downloading and uploading exams across both desktop and iPad platforms. An initial fix was attempted but failed to fully resolve the issue, requiring further investigation before service was successfully restored. The incident was fully resolved by September 11, 2026, at 12:44 AM CT.
We’ve run into some issues.
Examplify is currently experiencing an unexpected service incident.
During this time, you may find that you are not able to download or upload exams.
We will share updates here so you can track our progress while we resolve the issue.
Next update: Within 30 minutes
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/11/2026 05:44AM
The issues affecting Examplify have been fully resolved. Users should no longer experience any issues utilizing the application.
We apologize for the disruption and appreciate your patience while we restored service.
MONITORING
2 days ago - at 09/11/2026 05:21AM
We have identified the cause of the issue and service has been restored. Users should now be able to utilize Examplify without issue.
We are currently monitoring to verify that no additional issues arise.
Next update: Within 30 minutes.
INVESTIGATING
2 days ago - at 09/11/2026 04:49AM
Unfortunately the solution we implemented has not fully resolved the issue, we are currently investigating this in more detail.
Next update: Within 30 minutes.
MONITORING
3 days ago - at 09/11/2026 04:06AM
We have identified the cause of the issue and service has been restored. Examplify users should now be able to download exams.
We are currently monitoring to verify that no additional issues arise.
Next update: Within 30 minutes.
INVESTIGATING
3 days ago - at 09/11/2026 04:00AM
We are continuing to investigate the exam download issue.
Next update: Within 30 minutes.
INVESTIGATING
3 days ago - at 09/11/2026 03:30AM
We are continuing to investigate the exam download issue.
Next update: Within 30 minutes.
INVESTIGATING
3 days ago - at 09/11/2026 03:03AM
We are continuing to investigate the exam download issue.
Next update: Within 30 minutes.
INVESTIGATING
3 days ago - at 09/11/2026 02:33AM
We’ve run into some issues.
Examplify is currently experiencing an unexpected service incident.
During this time, you may find that you are not able to download or upload exams.
We will share updates here so you can track our progress while we resolve the issue.
Next update: Within 30 minutes
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