Outage in Exclaimer
Delivery delays for messages sent from Gmail / Google Workspace
Resolved MinorIncident Report
Summary AI Generated
**Exclaimer – Gmail/Google Workspace Delivery Delay** Over approximately 22 hours, messages sent from Gmail/Google Workspace experienced delivery delays reaching Exclaimer Cloud, appearing as temporary deferrals rather than outright failures, with no confirmed message loss. The issue was traced to a change on Google's side, which Exclaimer mitigated by deploying a code fix while continuing to work with Google on a permanent resolution. The incident was fully resolved on September 23, 2026.
Exclaimer engineers are investigating a delivery delay affecting some messages sent from Gmail/Google Workspace to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.
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Latest Updates ( sorted recent to last )
RESOLVED
36 minutes ago - at 09/23/2026 07:58AM
This incident has been resolved.
MONITORING
about 17 hours ago - at 09/22/2026 03:58PM
Our engineers have confirmed this issue was caused by a change on Google's side, that we have implemented a code change to mitigate and will continue to work with Google to address the issue.
INVESTIGATING
about 22 hours ago - at 09/22/2026 10:15AM
We are continuing to investigate this issue.
INVESTIGATING
about 22 hours ago - at 09/22/2026 10:08AM
Exclaimer engineers are investigating a delivery delay affecting some messages sent from Gmail/Google Workspace to Exclaimer Cloud. Some of these messages may be retried by the sender and may appear as temporary deferrals rather than delivery failures. We are not currently aware of any confirmed message loss and will provide updates as we learn more.
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