Outage in Exosite

Account & Billing Management interface availability

Resolved Major
June 07, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management. Device connectivity and IoT application processing are not impacted.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/07/2025 10:24PM

This incident has been resolved.

MONITORING 5 months ago - at 06/07/2025 10:06PM

Our upstream provider has identified a networking issue and has begun to mitigate. We are seeing improved availability to our systems at this time.

IDENTIFIED 5 months ago - at 06/07/2025 09:31PM

We've identified an issue with our upstream billing provider that is currently impacting availability of Account & Billing Management.

Device connectivity and IoT application processing are not impacted.

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