Outage in Expensify

Company Card 500 error when connecting cards

Resolved Minor

May 14, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify

Components affected

Expensify Website And Mobile App Expensify SmartScan Expensify Report PDFs Expensify Integration APIs Expensify Outgoing emails Expensify community.expensify.com Expensify Support Message Deliverability Expensify American Express Expensify Chase

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 05/14/2025 07:33PM

Thanks for your patience! Performance is back to normal.

INVESTIGATING 8 months ago - at 05/14/2025 04:20PM

We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify

Latest Expensify outages

Site outage - 3 days ago

Card Data temporarily unavailable - 27 days ago

Reduced support staffing over holiday period - 27 days ago

Degraded Performance - about 1 month ago

Users logged in with SAML/SSO may be repeatedly logged out - about 1 month ago

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