Outage in Expensify

Company Card 500 error when connecting cards

Resolved Minor
May 14, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify
Components affected
Expensify SmartScan Expensify Report PDFs Expensify Integration APIs Expensify Outgoing emails Expensify community.expensify.com Expensify Support Message Deliverability Expensify American Express Expensify Chase Expensify Website And Mobile App
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/14/2025 07:33PM

Thanks for your patience! Performance is back to normal.

INVESTIGATING about 1 month ago - at 05/14/2025 04:20PM

We are currently investigating an issue where a 500 error occurs when trying to reconnect a card connection to Expensify

Latest Expensify outages

Service Outage - 8 days ago
Amex Business API Data Import Resumed - Monitoring - 9 days ago
SMS Notifications Degraded - 11 days ago
"Oops... an error has occurred" popup in Expensify - 18 days ago
Company Card error "Your bank account credentials have expired. Please reconnect your account to assign cards." - about 1 month ago

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