Outage in Expensify

Service Outage: Website and mobile app

Resolved Major

October 20, 2025 - Started 3 months ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

Components affected

Expensify Website And Mobile App Expensify SmartScan Expensify Report PDFs Expensify Integration APIs Expensify Support Message Deliverability

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/20/2025 05:16PM

Thanks for your patience! Performance is back to normal.

IDENTIFIED 3 months ago - at 10/20/2025 04:56PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 months ago - at 10/20/2025 04:48PM

We are currently experiencing a service outage. Our team has identified the root cause and is taking corrective action. We apologize for the inconvenience.

Latest Expensify outages

Site outage - 3 days ago

Card Data temporarily unavailable - 26 days ago

Reduced support staffing over holiday period - 27 days ago

Degraded Performance - about 1 month ago

Users logged in with SAML/SSO may be repeatedly logged out - about 1 month ago

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