Expensify experienced elevated site latency for 35.3 hours, causing slower than normal performance across their website, mobile app, SmartScan, Report PDFs, and Integration APIs. Users experienced delays when completing actions on both web and mobile platforms during the incident. The issue was resolved after site performance returned to baseline levels and a monitoring period confirmed stability.
This incident has been resolved.
We are continuing to monitor for any further issues.
Site performance has returned to baseline and we are continuing to monitor.
We are currently investigating the cause of site slowness. Actions on the website and mobile app may take longer than usual to complete while we work to identify and resolve the issue.
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