Outage in Expensify
Expensify Billing – Duplicate or Missing Charges/Cashback
Resolved MinorIncident Report
Summary AI Generated
Expensify experienced a billing issue where users encountered duplicate charges or missing cashback transactions. The incident affected the billing system's accuracy in processing charges and cashback rewards. The issue was resolved after 142.5 hours of investigation and remediation efforts.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/09/2026 06:21PM
This incident has been resolved. Should you have any questions, feel free to reach out to us via Concierge or at concierge@expensify.com.
IDENTIFIED
about 2 months ago - at 03/03/2026 07:56PM
We are currently investigating this issue.
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