Outage in Expensya
OCR processing performance degradation
Resolved MinorIncident Report
Dear Users,
Our telemetry has detected a slowdown in the OCR processing of some receipts and invoices.
Workaround:
Please use manual entry while our teams are actively working on resolving this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/27/2026 05:14PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/27/2026 05:09PM
A fix has been implemented, and we are currently monitoring the results.
IDENTIFIED
about 1 month ago - at 01/27/2026 03:13PM
The issue has been identified and a fix is being implemented.
IDENTIFIED
about 1 month ago - at 01/27/2026 02:10PM
Dear Users, our technical team has identified the issue and is actively working on a resolution.
IDENTIFIED
about 1 month ago - at 01/27/2026 01:44PM
Dear Users,
Our telemetry has detected a slowdown in the OCR processing of some receipts and invoices.
Workaround:
Please use manual entry while our teams are actively working on resolving this issue.
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