Outage in Experian Data Quality

Intermittent connectivity with AV SOAP / GI / EAV

Resolved Minor
October 09, 2025 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue
Components affected
Experian Data Quality Address Validation (REST v2) Experian Data Quality Address Validation (SOAP) Experian Data Quality Experian Address Validation
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/09/2025 03:21PM

Service is now stable - we are monitoring closely

INVESTIGATING 4 days ago - at 10/09/2025 10:13AM

Some customers may be experiencing higher error levels, or intermittent connectivity issues - We are investigating

INVESTIGATING 4 days ago - at 10/09/2025 10:09AM

We are currently investigating this issue

Latest Experian Data Quality outages

Incident Notification - P2 - Higher than usual response time on EV Real Time (RT) - 20 days ago
Degraded performance on Experian Address Validate and Global Intuitive (GI) - 28 days ago
Degraded performance on Address Validate REST v2 - about 1 month ago
Degraded performance service Experian Enrichment - AUS - about 2 months ago
Phone Validation Service Degradation - about 2 months ago

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