Outage in Experian Data Quality

Intermittent connectivity with AV SOAP / GI / EAV

Resolved Minor
October 09, 2025 - Started 25 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue
Components affected
Experian Data Quality Address Validation (REST v2) Experian Data Quality Address Validation (SOAP) Experian Data Quality Experian Address Validation

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/09/2025 03:21PM

Service is now stable - we are monitoring closely

INVESTIGATING 25 days ago - at 10/09/2025 10:13AM

Some customers may be experiencing higher error levels, or intermittent connectivity issues - We are investigating

INVESTIGATING 25 days ago - at 10/09/2025 10:09AM

We are currently investigating this issue

Latest Experian Data Quality outages

Multiple EDQ products performance degraded - 4 days ago
High error levels on EAV and GI - 10 days ago
High Response Time for EAV in UK region - 19 days ago
Incident Notification - P2 - Higher than usual response time on EV Real Time (RT) - about 1 month ago
Degraded performance on Experian Address Validate and Global Intuitive (GI) - about 2 months ago

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