Outage in Experian Data Quality

Multiple EDQ products performance degraded

Resolved Major

October 29, 2025 - Started 3 months ago - Lasted about 17 hours
Official incident page

Incident Report

We're currently experiencing a degraded performance for multiple products , our team is currently investigating.

Components affected

Experian Data Quality Experian Address Validation Experian Data Quality Phone Validation Experian Data Quality Email Validation Experian Data Quality Experian Phone Validation Experian Data Quality Experian Email Validation Experian Data Quality Address Validation (REST v2)

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/30/2025 09:54AM

This incident has been resolved. We are still monitoring performance closely.

MONITORING 3 months ago - at 10/29/2025 10:39PM

We continue to monitor the situation closely

MONITORING 3 months ago - at 10/29/2025 09:31PM

We are still monitoring performance of the applications.

MONITORING 3 months ago - at 10/29/2025 07:46PM

We continue to monitor services closely.

MONITORING 3 months ago - at 10/29/2025 05:46PM

The issues on the impacted products has been mitigated for now and we are monitoring closely.

INVESTIGATING 3 months ago - at 10/29/2025 04:48PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 10/29/2025 04:31PM

We're currently experiencing a degraded performance for multiple products , our team is currently investigating.

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