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Outage in Explo

DNS Resolution Issues for Some Users caused by their ISP

Resolved Minor
April 17, 2026 - Started 2 days ago - Lasted 30 minutes
Official incident page

Incident Report

Summary AI Generated

Some users experienced difficulty accessing their Explo instance due to DNS resolution issues affecting certain ISPs, which was linked to a Cloudflare outage. The Explo service and DNS infrastructure remained healthy throughout the incident. The issue was resolved after 30 minutes when Cloudflare resolved their underlying outage.

We are aware that some users are experiencing difficulty accessing their Explo instance. Explo and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end. It is likely related to Cloudflare's outage here: https://www.cloudflarestatus.com/incidents/z3b5zxjtp6g1 We will leave this incident up for some time to help users understand the source of their access issue.
Components affected
Explo Site

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 04/17/2026 08:38PM

Cloudflare has now marked their incident resolved. We will be resolving this as well.

MONITORING 2 days ago - at 04/17/2026 08:10PM

We are aware that some users are experiencing difficulty accessing their Explo instance. Explo and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end.

It is likely related to Cloudflare's outage here: https://www.cloudflarestatus.com/incidents/z3b5zxjtp6g1

We will leave this incident up for some time to help users understand the source of their access issue.

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