Some users experienced difficulty accessing their Explo instance due to DNS resolution issues affecting certain ISPs, which was linked to a Cloudflare outage. The Explo service and DNS infrastructure remained healthy throughout the incident. The issue was resolved after 30 minutes when Cloudflare resolved their underlying outage.
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Cloudflare has now marked their incident resolved. We will be resolving this as well.
We are aware that some users are experiencing difficulty accessing their Explo instance. Explo and our DNS chain is healthy at this time. This appears to be related to a DNS resolution issue affecting certain ISPs on the user end.
It is likely related to Cloudflare's outage here: https://www.cloudflarestatus.com/incidents/z3b5zxjtp6g1
We will leave this incident up for some time to help users understand the source of their access issue.
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