Outage in Extole

AWS Outage

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 5 hours
Official incident page

Incident Report

AWS Outage in US-EAST is impacting mulitple services and we are currently executing our business continuity plan.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 09:49PM

This incident has been resolved.

MONITORING 3 days ago - at 10/20/2025 07:31PM

Due to outages with Amazon Web Services, our platform has experienced intermittent latency and other issues with delivering experiences, rewarding, and reporting. We are working to ensure that we do not lose any information during these outages.

MONITORING 3 days ago - at 10/20/2025 05:18PM

AWS Outage in US-EAST is impacting mulitple services and we are currently executing our business continuity plan.

Latest Extole outages

Consumer AP - 6 months ago
Production Performance Degraded - over 2 years ago
Admin API Error Rate - over 2 years ago

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