Outage in EZ Texting
AMEX Credit Card Transaction Issue
Resolved MajorIncident Report
We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 04/23/2026 04:56PM
American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.
IDENTIFIED
9 days ago - at 04/23/2026 04:07PM
We have identified the cause of the issue and are actively working with the respective parties to reinstate American Express transactions. We apologize for the disruption and thank you for your patience.
INVESTIGATING
9 days ago - at 04/22/2026 06:00PM
We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.
Latest EZ Texting outages
Service Access Outage - 7 days ago
Test - not an incident - about 1 month ago
Provisioning Delays - 3 months ago
Service Alert — Inbound 10DLC Messaging Impact - 4 months ago
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